Trust and accountability in Ghana’s travel sector have come under renewed scrutiny after allegations linked to visa arrangements for activities surrounding the 2026 FIFA World Cup. Litina Travel and Tours says travel companies must provide accurate information, transparent prices and responsible handling of clients’ money.
Reports by JoySports in September 2026 alleged that more than US$623,000 had been collected from prospective travellers seeking visa-related assistance connected to the tournament.
The National Sports Authority (NSA) denied authorising the alleged visa activities, while the Ghana Tourism Authority (GTA) said it had not collected money in exchange for visas or visa opportunities. The Ministry of Sports and Recreation said the matter was being investigated by police and called for the facts to be established.
The claims have raised questions about how travel services are presented, how payments are managed and how prospective travellers can identify legitimate assistance from guarantees that cannot lawfully be made.
Visa assistance is not visa approval
Litina Travel and Tours said clients should receive clear information about what a travel package includes before making any payment. That should cover flights, accommodation, match tickets, insurance, transport, visa application support, payment schedules, cancellation terms and any exclusions.
Where an arrangement depends on availability, documentation or approval from a third party, that should also be made clear. In particular, travel operators may help with documents, itineraries and appointment guidance, but the decision to grant or refuse a visa belongs to the relevant embassy, consulate or immigration authority.
Travellers should therefore obtain written details of the assistance being offered, the fees involved, the services included and the possible outcomes of an application. The same principle applies to football tournaments, business travel, family visits and holidays.
Litina’s sports travel record
Litina Travel and Tours has an established background in corporate travel, group travel and sports tourism. It has previously highlighted its involvement in Ghanaian fan travel to the 2010 FIFA World Cup in South Africa and the organisation of charter travel for more than 800 passengers to the 2014 FIFA World Cup in Brazil.
JoySports reported in March 2026 that the Ministry of Sports and Recreation had selected Litina Travel and Tours as one of the endorsed service providers for travel logistics involving Ghanaian fans and stakeholders attending the 2026 FIFA World Cup. The selection followed an expression-of-interest and due-diligence process.
However, the company’s experience or institutional endorsement does not remove the need for clear contracts, accurate information and transparent financial dealings in each individual transaction.
Clients should receive a breakdown of charges, details of the payment recipient, confirmation of the services covered and records of the transaction. They should also be told about refund eligibility, cancellation penalties and procedures for resolving disputes, particularly where payments involve airlines, hotels or event tickets.
Litina said the wider sector must operate within its proper mandates, keep appropriate records and avoid misleading clients. It also stressed that allegations must be separated from established findings while the investigation continues.
Travellers can protect themselves by checking a company’s identity and credentials, requesting written quotations and agreements, retaining receipts and treating promises of guaranteed visa approval with caution. For Litina, confidence in Ghana’s travel industry depends on reliable information, accountability and professional conduct at every stage of the client relationship.
