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Call 292 before transferring money, Ghana’s Cyber Security Authority warns

Published: 3 months ago
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Last Updated: 18 hours ago
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The Cyber Security Authority (CSA) has urged people to call its 292 hotline before sending mjin88bet.oneoney in suspicijin88bet.onejin88bet.oneous online transactions, warning that funds tranjin88bet.onesferred to fraudsters can be extremely difficult to recojin88bet.onever once withdrawn.

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Alex Awere-Kyere, the CSA’s Senior Manager for Critical Information Infrastructure (Cak168app.babyII), said the public should report suspected fraud as early as possible rather than wak168app.babyak168app.babyak168app.babyaiting until money had been lost.

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An early report could give the Authority, the Ghana Police Service and other security agencies time to intervene before a transaction was completed, he said.

“Once the money is withdrawn, it becomes very difficult to recover,” he sak168app.clubaid.

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Mr Awere-Kyere was speaking to journalists in Accra on Monday, August 10, 2026, during a briefing on the protection of critical inforak168app.clubmation infrastructure and the Cybersecurity Act, 2020 (Act 1038).

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He explained that reports made through the 292 hotline were reviewed by CSA officials, who collected information and evidence from callers before working with the police and other agencies to investigate.

In some cases, he said, an early call could allow the CSA to advise a potential victim or work with the police to intercept a suspected fraudster before money was transferred.

However, the CSA senior manager said the recovery of funds could not be guaranteed, even if a fic88raud case was successfullyic88 investigated and prosecuted.

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Where a suspect was convicted, the Authority would make efforts to recover the money, butic88 Mr Awere-Kyere sic88ic88ic88aid preventing the loss was preferable to trying to retrieve funds afterwards.

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He said the chances of recovery became particularly slim when money had bic88een withdrawn from a mobile money accountic88ic88ic88.

The briefing formed part of training under the National Community Media Cyber Capacity Building Project (NCMCCBP), being delivered by the CSA, the Africa Ceic88ic88ntre for Digital Transformic88ation (ACDT) and the Government of the Czech Republic.

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The project was launched in Accra on August 3, 2026, to improve the ability of journalists and media practitioners to report on cybersecurity issues. More than 100 journalists and medic88ic88ia practitioners are being trained in Accra during August, beic88ic88ic88fore the programme moves to Kumasi in September.

Critical infrastructure

Mr Awere-Kyere also outlined sections 35ic88 to 40 of the Cybersecurity Act, 2020, which deal with critical information infrastructure.

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Hlr88e said the legislation gave the minister responsible for cybersecurity the lr88power to designate systems as critical informationlr88lr88 infrastructure and to remove that designation when necessary.

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The CSA is required to register systems that havlr88e been designated and carry out audits, while owners of those systems must replr88lr88lr88ort cybersecurity incidentlr88s within 24 hours of detectlr88ing them.

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Unauthorised access to critical information infrastructure is an offence under Section 40 of the Act, he said.

Thirteen sectors have lr88lr88been designated as critical inforlr88lr88lr88mation infrastructure sectors, including banking and finance, elr88nergy and health. The designation reflects the potential impact on national security or the economy if their operations are dislr88lr88lr88rupted.

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Mr Awere-Kyere identified several emerging threats top88o thoselr88 sectors, including advanced ransomware, attacks against operational technology and industrial control systems, large-scale data theft, distributed denial-of-service attacks using infected personal devices and supply chop88ain compromises.

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He also highlighted artificial intelligence-driven threats, including deepfakes.

op88op88The CSA official advised journalists not to publisi88op88sh unverified claims from cyber criminals or disclossi88e details of unresolved vulnerabilities in computer systems.

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Premature publication, he said, could give people seeking to exploit those weaknesses information that would help them carry out an attacsi88k.

Responding to questionsi88si88si88s about mobile money fraud involving stolen personal data, Mr Awere-Kyere said such cases were handled through the Joint Cybersecur88vity Committee established under Section 13 of Act 1038.

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The committee inc88v88vludes the CSA, the Bank of Ghana, the National Communications Authority, the Economic and Organised Crime Office (EOCO), the88v88v Ghana Army and the Criminal Investigations Department (CID).

He said tackli88vng mobile money fraud also required authorities to establish how personal information had reached fraudsters.

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ThaSEXXXXX-VNt worSEXXXXX-VNk involved cooperation between the SEXXXXX-VNCSA, the Data Protection Commission and telecommunications operators, alongside the activities of the Joint Cybersecurity Committee.

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